3jljl Privacy Policy

Welcome to the 3jljl Privacy Policy. 3jljl ("we," "us," "our") operates the online gaming platform accessible at https://3jljl.app (the "Platform"). We are committed to protecting the personal information of every player who registers and plays on 3jljl, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy explains in clear, straightforward terms what personal data 3jljl collects from you, why we collect it, how we use and protect it, who we may share it with, and what rights you have over your own information. We encourage all 3jljl players – whether you're based in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines – to read this policy carefully before registering an account.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are available on the 3jljl platform. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall govern with respect to data privacy matters.

3jljl takes its role as a data controller seriously. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our compliance with applicable data privacy laws. If you have any questions or concerns about how 3jljl handles your personal data, you may contact our DPO directly using the contact details provided in Section 13 of this policy.

3jljl collects personal data from you in several ways: directly when you register and use the Platform, automatically through your use of the Platform, and occasionally from third-party sources. The categories of personal data we collect include the following:

We do not collect personal data that is not necessary for the purposes described in this Privacy Policy. You are not required to provide all requested information, but failure to provide certain mandatory data (such as identity and contact information) may prevent you from registering an account or accessing certain features of the 3jljl platform.

3jljl uses the personal data we collect for the following specific purposes. We will only use your data for the purpose for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

• Account Registration and Management: To create and maintain your 3jljl player account, verify your identity and age (21+ requirement), and manage your account preferences and settings.
• Service Delivery: To provide you with access to all 3jljl games, features, and services, process your deposits and withdrawals in Philippine Peso (PHP), and credit bonuses and promotions to your account.
• KYC and Fraud Prevention: To verify your identity and payment methods, detect and prevent fraudulent activity, money laundering, and other illegal conduct, and comply with anti-money laundering (AML) obligations under Philippine law.
• Regulatory Compliance: To comply with PAGCOR regulations, the Philippine Data Privacy Act, anti-money laundering laws, and any other applicable legal or regulatory requirements, including reporting obligations to competent Philippine authorities.
• Customer Support: To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits and session controls, and fulfill our duty of care obligations under PAGCOR responsible gaming guidelines.
• Marketing and Promotions: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time through your account settings.
• Platform Improvement: To analyze usage patterns, conduct research, test new features, and improve the overall performance, security, and user experience of the 3jljl platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the 3jljl platform or your use thereof.

Under the Philippine Data Privacy Act of 2012, 3jljl is required to have a lawful basis for processing your personal data. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing your identity, contact, financial, and gaming activity data is necessary for the performance of the contract between you and 3jljl (i.e., the Terms & Conditions you agreed to upon registration). Without this processing, we cannot provide you with the services you have requested.
• Legal Obligation: Certain processing activities – including KYC verification, AML reporting, age verification, and regulatory record-keeping – are required by applicable Philippine law and PAGCOR regulations. We have no discretion to opt out of these processing activities.
• Legitimate Interests: We process certain data (such as technical and usage data) on the basis of our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing (primarily for marketing communications and non-essential cookies), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

If you would like more information about the specific legal basis on which 3jljl relies for any particular processing activity, please contact our Data Protection Officer using the details in Section 13.

3jljl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients in the circumstances described below:

• Payment Service Providers: We share necessary financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors to facilitate deposits and withdrawals. These providers process your data only as necessary to complete your transactions and are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: We may share identity documents and personal data with third-party KYC and AML service providers to verify your identity and comply with regulatory requirements. These providers act as data processors under our instruction.
• Game Software Providers: Certain game providers may receive limited technical data (such as session tokens and game results) necessary to deliver their games on the 3jljl platform. These providers do not receive your full personal profile.
• Regulatory Authorities: We are required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
• Legal and Professional Advisors: We may share data with our lawyers, auditors, and other professional advisors where necessary for the conduct of our business, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 3jljl's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

3jljl uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following categories of cookies are used on the 3jljl platform:

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect your ability to use certain features of the 3jljl platform, including account login and game access.

3jljl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Active Account Data: Personal data associated with an active 3jljl account is retained for the duration of the account's existence and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial and Transaction Records: Deposit, withdrawal, and gaming transaction records are retained for a minimum of five (5) years following the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction.
• Marketing Data: Where you have consented to receive marketing communications, your contact details and communication preferences are retained until you withdraw your consent or request deletion.
• Technical and Usage Data: Anonymized or aggregated technical and usage data may be retained indefinitely for analytical and platform improvement purposes, as it no longer constitutes personal data once anonymized.

Upon expiry of the applicable retention period, 3jljl will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where deletion is not immediately possible (for example, due to backup storage cycles), we will ensure that your data is isolated and protected from further processing until deletion can be completed.

3jljl implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption: All personal data transmitted between your device and the 3jljl platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored on our servers, including financial information and KYC documents, is encrypted at rest.
• Access Controls: Access to personal data is strictly limited to 3jljl personnel and authorized third parties who have a legitimate need to access such data in the course of their duties. All access is logged and monitored.
• Two-Factor Authentication: 3jljl supports and strongly recommends two-factor authentication (2FA) for all player accounts to provide an additional layer of protection against unauthorized access.
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses in our systems.
• Staff Training: All 3jljl personnel who handle personal data receive regular training on data privacy obligations and security best practices.
• Incident Response: 3jljl maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3jljl. We are committed to honoring these rights promptly and without undue delay:

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

The 3jljl platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing casino-style online gaming in the Philippines. 3jljl does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If you are a parent or guardian and believe that your child has registered an account on 3jljl or provided personal data to us without your consent, please contact our Data Protection Officer immediately using the contact details in Section 13. We will investigate and take prompt action to address the situation.

3jljl employs age verification measures during the registration process and reserves the right to request additional age verification documentation at any time. We take our responsibility to prevent underage gambling extremely seriously and support PAGCOR's efforts to protect minors from exposure to online gaming.

3jljl primarily processes and stores personal data within the Philippines. In certain circumstances, however, your personal data may be transferred to, or accessed by, parties located in other countries – for example, where we use cloud infrastructure providers or game software suppliers whose servers are located outside the Philippines.

Where such international transfers occur, 3jljl ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses that require the recipient to protect your personal data to the same standard as required under Philippine law.
• Transfers to countries that have been assessed as providing an adequate level of data protection by the National Privacy Commission.
• Binding corporate rules or other approved transfer mechanisms where applicable.

By using the 3jljl platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data as described in this section, subject to the safeguards described above.

3jljl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the 3jljl platform and, where practicable, by sending a notification to the email address associated with your account.

The "Last Updated" date displayed at the top of this Privacy Policy indicates when the most recent version came into effect. We encourage you to review this policy periodically to stay informed about how 3jljl protects your personal data.

Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer. We maintain an archive of all prior versions for transparency and accountability purposes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3jljl handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

• Email: [email protected] (plain text – not a clickable link)
• General Support Email: [email protected] (plain text – not a clickable link)
• Live Chat: Available 24/7 directly within the 3jljl platform after logging in to your account.
• Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within thirty (30) days.

When contacting us about a data privacy matter, please provide your full name, registered email address, and a clear description of your request or concern so that we can verify your identity and respond efficiently.

For complaints or inquiries directed to the Philippine data protection regulator, you may contact the National Privacy Commission (NPC) through official Philippine government channels. 3jljl encourages players to contact us directly in the first instance, as we are committed to resolving all privacy concerns fairly and promptly.